Manager console

Monitor conversion, adherence, and coaching opportunities across locations.

Manager mode

Manager Console: conversion, adherence, and intervention plan

Monitor conversion, adherence, and coaching opportunities across locations. GrowthDesk turns the sales system into daily action without changing the underlying demo workspace.

Demo workspace. Demo values based on discovery assumptions. This sandbox does not send messages, collect payments, connect to Boulevard or Absorb, or write to production systems.

Multi-location oversight

OpsPulse is the command surface.

Prioritize conversion gaps, coaching opportunities, follow-up risk, quota pacing, and studio consistency.

Open OpsPulse View MemberLift Review RevBox Risk

Current conversion

28%

Target: 40%

Reps below pace

Below adherence or behind monthly membership quota

Follow-up completion

68%

Same-day and next-day follow-ups completed

At-bats this week

412

Logged membership opportunities

Daily workflow

Action queue

Demo values based on discovery assumptions

Review reps below 80% adherence.

High

Nine reps need coaching on membership introduction, close attempt, or same-day follow-up.

Coach rep

Clear high-intent follow-ups.

High

23 hot follow-ups are due today from first appointments that did not buy at checkout.

Open RevBox

Review source-location benchmark script adoption.

Medium

Use verified source-location behavior to inform the broader 9-location rollout.

Review adoption

Confirm membership pitch was used on eligible appointments.

Medium

Membership asks logged: 289. Close attempts logged: 244. Same-day follow-ups set: 173.

View feedback

Scripts alone do not show whether the pitch happened. GrowthDesk tracks the moments managers need to coach.

Manager priority

Protect first-appointment conversion

Current conversion is 28%. Target conversion is 40%, with 2,250 monthly first-appointment opportunities across 9 locations.

Current conversion28% / 40%

Reps to review today

Front Desk Rep 004

73%

Scottsdale - Pricing objection practice

Front Desk Rep 005

78%

Scottsdale - Ask for the close earlier

Front Desk Rep 006

64%

Scottsdale - Membership fundamentals review

Front Desk Rep 007

66%

Phoenix - Value framing before price

Front Desk Rep 008

69%

Phoenix - Practice returning non-member branch

RAMP exceptions

New hires affecting consistency

Review reps still in RAMP so training gaps do not become location-level conversion gaps.

Front Desk Rep 002Week 4

Front Desk Rep 004Week 3

Front Desk Rep 006Week 2

Front Desk Rep 007Week 2

Top-market benchmark

Source-location behavior to standardize

Top-line benchmark, 34% conversion, 38 net-new members/month. Use verified location behavior as a model for the broader rollout.