Hi, skin · MemberLift
Manager Coaching Review
Give managers a repeatable weekly coaching system tied to scorecards and observable behavior.
Project: HiSkin Membership Sales System Implementation · GrowthDesk by ArtMetrics
Section 1
Weekly manager cadence
Friday sales manager meetings are mandatory during the first 90 days and optional/as-needed afterward.
- Review conversion performance.
- Review process adherence.
- Identify bottom-performer coaching needs.
- Confirm weekly focus area.
Section 2
Coaching visibility
Managers need to see missed behavior before conversion misses show up.
- Follow-up completion.
- Close attempt quality.
- Objection handling.
- Roleplay completion.
- Scorecard review.
Section 3
Bottom 10% escalation
Escalation should be tied to process adherence, coachability, and documented manager intervention.
- Coach first.
- Document behavior.
- Escalate persistent non-adherence.