Manager console
Monitor conversion, adherence, and coaching opportunities across locations.
Hi, skin deliverable asset
Follow-Up Flow Audit
Make follow-up completion and fallback automation visible by outcome.
client publishedfollow up flow audit
Structured asset data is the source of truth. Print view and ReportLab PDF are export artifacts. Footer: GrowthDesk by ArtMetrics · Prepared for Hi, skin.
Asset sections
Section 1
Outcome-based follow-up paths
Each outcome needs a clear owner, message, timing, fallback, and tracking point.
- - Joined + rebooked
- - Joined, no rebook
- - Rebooked, did not join
- - No join, no rebook
- - Consultation scheduled
- - Returning non-member
Section 2
SMS/email touchpoint map
Rep should send personalized SMS within minutes after visit when enabled, with automated fallback if the rep does not manually follow up.
- - Do not auto-send live campaigns unless provider-gated.
- - Track activity for conversion analysis.