Manager console
Monitor conversion, adherence, and coaching opportunities across locations.
Hi, skin deliverable asset
30-Day RAMP Onboarding Plan
Create a repeatable ramp for reps to observe, practice, execute with support, and work independently.
Structured asset data is the source of truth. Print view and ReportLab PDF are export artifacts. Footer: GrowthDesk by ArtMetrics · Prepared for Hi, skin.
Asset sections
Section 1
Week 1: observe and learn
Rep learns the Hi, skin guest journey, The Really Good Facial™ handoff, and membership routine language.
- - Shadow top performers.
- - Listen for value touchpoints.
- - Review objection library.
Section 2
Week 2: guided practice
Rep practices GREET, EVALUATE, TOUR, ASSESS, PROPOSE with manager feedback.
- - Roleplay first appointment.
- - Practice follow-up language.
- - Manager reviews scorecard.
Section 3
Week 3: assisted execution
Rep executes live with manager coaching and documented feedback.
- - Complete follow-up actions.
- - Try membership proposal with 5-7 touchpoints.
- - Log objections.
Section 4
Week 4: independent execution
Rep operates independently with scorecard gates and manager review.
- - Review conversion and follow-up completion.
- - Confirm RAMP progression.
- - Set next coaching focus.
