Manager console

Monitor conversion, adherence, and coaching opportunities across locations.

HiSkin · Project-scoped command center

Project Delivery · Membership Reactivation

MemberLift → Membership Reactivation → Project Delivery. This workspace is scoped to HiSkin onboarding, launch readiness, RFIs, meetings, Slack, Close sync previews, and semi-automated delivery operations only.

Demo / dry-runFuture projectPending scoped project inputs

HiSkin / MemberLift activation

HiSkin Membership Sales System Implementation

Build and deploy a repeatable membership/package sales system across 9 HiSkin studio locations by July 1, focused on first appointment membership conversion, sales process adherence, SMS/email follow-up, manager coaching, and ongoing performance refinement.

Onboarding activeJuly 1, 2026 launchdry_run

Primary KPI

First appointment membership conversion rate

Membership conversion

Implementation

$6,000

$5,400 upfront option

Retainer

$3,000/month

Post-rollout operating cadence

Locations

Studio rollout

Sales reps

Manager coaching system

Readiness

34%

5 blockers

Launch Readiness

July 1 launch readiness

5 blockers

Overall readiness

34%

Green/yellow/red gate

Onboarding complete

20%

Client inputs pending

Open RFIs

Formal confirmations

Approvals pending

Launch gates

Launch blockers

Missing launch-readiness approval owner
SMS/email automation capability not confirmed
Unresolved RFIs
Manager training not complete
Discovery data not yet received

Status areas

Training readiness: yellow
SMS/email readiness: red
Manager training readiness: yellow
Overdue checkpoints: 0

Meeting minutes carry-forward

Confirm Taylor Duncan alignment call.
Complete contract and NDA path.
Send sales, marketing, team, and top performer data.
Confirm SMS/email automation capabilities.
Confirm front desk device readiness.
Confirm launch-readiness approval owner.

Latest filed minutes

HiSkin MemberLift Sales System Implementation — Deal Activation & Kickoff Planning
Next Steps After Today's Meeting
Meeting Minutes Filed — HiSkin MemberLift Deal Activation

Operating cadence

Friday Sales Manager Rollout Meeting

Weekly Fridays, mandatory for the first 90 days, then optional/as-needed. Rolling Smart Agenda feeds unresolved RFIs, overdue checkpoints, launch blockers, approvals, and New Business as new developments.

Required attendees: Ariel, Taylor Duncan, Studio managers

Optional attendees: Shannon

MarketX Agenda Helper: enabled with fallback

Current phase

Future project

Project-scoped phase

Overall progress

No completion implied before kickoff

Client action required

2 open

Scoped to this project

Next meeting

TBD - Membership Reactivation kickoff review

Calendar action locked

Launch readiness

Pending scoped project inputs

Launch gates tracked here

Client approval

Pending

Approval workflow dry-run

Client action queue

Confirm Membership Reactivation scope

pending client

Confirm the project-specific inputs for Membership Reactivation. This does not use Membership Sales Rollout tasks.

Owner: HiSkin · Target: Before project kickoff

Confirm Reactivation client owner

pending client

Assign one client-side owner for decisions and review.

Owner: HiSkin · Target: Before project kickoff

ArtMetrics HiSkin Slack Channel

Use #client-hiskin-memberlift for rollout updates, RFIs, meeting follow-ups, approvals, and launch-readiness blockers.

Setup required

Slack access is not configured yet.

Project health

Scope

pending

Membership Reactivation scope pending client confirmation.

Data

pending

No production data connected

Launch readiness

pending

Launch gates will be evaluated after scoped onboarding.

Timeline / next milestones

Project setup

Membership Reactivation scope confirmation

Owner: Ariel West Long · Target: Pre-kickoff · not started

Assets / readiness

Membership Conversion Playbook

inherited resource · pending client confirmation · Ariel West Long