Manager console
Monitor conversion, adherence, and coaching opportunities across locations.
HiSkin · Project-scoped command center
Project Delivery · Membership Reactivation
MemberLift → Membership Reactivation → Project Delivery. This workspace is scoped to HiSkin onboarding, launch readiness, RFIs, meetings, Slack, Close sync previews, and semi-automated delivery operations only.
Demo / dry-runFuture projectPending scoped project inputs
Onboarding checkpoints
HiSkin onboarding cadence engine
Semi-automated checkpoints keep discovery, training, launch readiness, Slack previews, Close Notes, RFIs, and rolling agendas aligned.
| Checkpoint | Owner | Category | Status | Section | RFI | Close | Slack |
|---|---|---|---|---|---|---|---|
| Sales data received | Shannon | data request | pending client | Onboarding | RFI-HS-0003 | dry run | dry run |
| Marketing data received | Shannon | data request | pending client | Onboarding | RFI-HS-0003 | dry run | dry run |
| Team roster received | Shannon | data request | pending client | Onboarding | RFI-HS-0003 | dry run | dry run |
| Top performer identification complete | Ariel | reporting | pending client | Scope | None | dry run | dry run |
| Stakeholder interviews complete | Ariel | onboarding | pending client | Meetings | None | dry run | dry run |
| SMS/email capability audit complete | Taylor Duncan | sms email | pending client | Dependencies | RFI-HS-0004 | dry run | dry run |
| Front desk device audit complete | Taylor Duncan | access | pending client | QA | RFI-HS-0005 | dry run | dry run |
| Sales scripts draft complete | Ariel | training | pending client | Deliverables | None | dry run | dry run |
| Objection library complete | Ariel | training | pending client | Deliverables | None | dry run | dry run |
| Follow-up cadence complete | Ariel | sms email | pending client | Deliverables | RFI-HS-0004 | dry run | dry run |
| Manager coaching framework complete | Ariel | coaching | pending client | Deliverables | None | dry run | dry run |
| Studio manager training complete | Taylor Duncan | training | pending client | Launch Readiness | None | dry run | dry run |
| Team training complete | Taylor Duncan | training | pending client | Launch Readiness | None | dry run | dry run |
| Launch readiness approved | Shannon / Mark | approvals | pending client | Approvals | RFI-HS-0006 | dry run | dry run |
| July 1 launch confirmed | Shannon / Ariel | launch readiness | pending client | QA | RFI-HS-0006 | dry run | dry run |