Manager console

Monitor conversion, adherence, and coaching opportunities across locations.

HiSkin · Project-scoped command center

Project Delivery · RAMP Program

MemberLift → RAMP Program → Project Delivery. This workspace is scoped to HiSkin onboarding, launch readiness, RFIs, meetings, Slack, Close sync previews, and semi-automated delivery operations only.

Demo / dry-runDemo framework preparedPending scoped project inputs

ArtMetrics HiSkin Slack Channel

Use this shared Slack channel for rollout updates, RFIs, meeting follow-ups, approvals, and day-to-day coordination during the MemberLift implementation.

Manual setup requiredsupervised_client

Channel

#client-hiskin-memberlift

Slack role

Coordination layer

GrowthDesk role

Source of truth

Contact Ariel for Access

Slack access is not configured yet.

Slack invite link is not configured yet. Ariel will provide access or enable the invite link.

Pinned operating brief

Welcome to the ArtMetrics x HiSkin MemberLift rollout channel.

Pin / Canvas preview

GrowthDesk remains the source of truth. Slack is the coordination layer.

Project: HiSkin Membership Sales System Implementation

Program: MemberLift

Launch target: July 1

Primary KPI: First appointment membership conversion rate

Owner: Ariel

Client decision maker: Shannon

Internal champion: Taylor Duncan

Current phase: Pre-kickoff / Discovery activation

This week's priorities

Confirm Taylor alignment call.
Complete NDA.
Confirm owner access and documentation path.
Send sales, marketing, and team performance data.
Confirm SMS/email automation capabilities.
Confirm launch-readiness approval owner.

Formal routing behavior

Client questions route into GrowthDesk records first. Slack receives concise confirmation so nothing becomes an untracked chat thread.

Can we use our existing SMS tool for the follow-up cadence?

I'm routing this as an RFI so we can track the answer formally.

Record: RFI-HS-0004 - Confirm SMS/email automation capabilities / Impact: Dependencies / Launch Readiness / Status: Response needed

Taylor can meet Thursday at 2.

Taylor alignment call availability captured.

Record: Taylor Duncan Alignment Call

After joining Slack

1. Join the ArtMetrics HiSkin channel.
2. Confirm your name and role.
3. Watch for rollout updates, RFIs, and meeting follow-ups.
4. Use the channel for day-to-day project coordination.
5. Formal approvals and project records remain tracked in GrowthDesk.

Please do not share passwords, private credentials, payment information, or sensitive client data in Slack.

Jenson supervised-client mode

Jenson may assist with project status, RFIs, meeting agendas, onboarding questions, and launch-readiness summaries in supervised-client mode.

Allowed

project status
onboarding status
rfi status
meeting agenda
deliverable status
checkpoint status

Approval required

budget question
scope change
timeline change
send email
book meeting
close rfi

Blocked

private internal planning
proposal-only work
private internal scoring
credentials or secret requests
internal engineering status
deployment details
cross-client information

Exact next actions

Open GrowthDesk View Open RFIs Submit New RFI Open Meetings View Action Items Upload Intake Data View Launch Readiness Invite Project Contact

Jenson digest preview

MemberLift Rollout Status

Current status: Pre-kickoff onboarding is active.

Open client actions

Shannon - send sales and marketing data.
Shannon - schedule Taylor Duncan alignment call.
Taylor - confirm role in manager training cadence.
HiSkin team - confirm SMS/email automation capabilities.

Open RFIs

RFI-HS-0001 - Taylor Duncan onboarding call
RFI-HS-0003 - owner access and documentation sharing
RFI-HS-0004 - SMS/email automation capabilities

Next recommended action: Confirm the Taylor alignment call so Discovery can begin without delaying the July 1 launch path.

Weekly rituals

Cadence

Monday - Rollout priorities
Wednesday - Blocker check
Friday - Sales manager meeting summary
End of week - Decisions, action items, and carry-forward items

Friday Sales Manager Cadence carry-forward examples

Confirm front desk device readiness.
Confirm launch-readiness approval owner.
Confirm SMS fallback automation path.

Project Slack Channel

Create, link, join, and route project communication for this workspace.

Slack sync is in dry-run modesupervised_client

Channel

#client-hiskin-memberlift

Channel ID

Not linked

Status

dry run

Sync mode

dry run

Jenson status

invite required

Last synced

Not synced

Link existing channel ID or name

Slack sync is in dry-run mode.

Client project channel for HiSkin / MemberLift / HiSkin Membership Sales System Implementation. Used for project coordination, RFIs, meeting follow-ups, approvals, launch readiness, and delivery updates.

MemberLift delivery - RFIs - meetings - approvals - onboarding - July 1 launch - GrowthDesk by ArtMetrics

Invite Project Contacts

Project Contacts remain contacts, not app users. External client invites stay gated behind Slack Connect configuration.

Shannonshannon@hiskin.care / Client decision maker / primary commercial contactTaylor Duncantaylor.duncan@hiskin.care / Operations Manager / internal championMarkmark@hiskin.care / Stakeholder / leadership alignmentAriel West Longariel@artmetricsco.com / ArtMetrics owner / delivery leadMorgan Leemorgan.lee@example.com / Client Decision MakerJordan Pateljordan.patel@example.com / Operations LeadCasey Nguyencasey.nguyen@example.com / Technical / Access ContactRiley Brooksriley.brooks@example.com / Billing Contact

Optional comma-separated emails

Send mode: dry-run preview

Internal Slack invite: requires Slack user IDs and bot scopes

Slack Connect: disabled unless explicitly configured

Slack Routing Preview

RFI-HS-0001 would post to #client-hiskin-memberlift

dry run

Channel: #client-hiskin-memberlift / Slack Sync: dry run

Meeting minutes would post to #client-hiskin-memberlift

dry run

Channel: #client-hiskin-memberlift / Slack Sync: dry run

Approval request would post to #client-hiskin-memberlift

dry run

Channel: #client-hiskin-memberlift / Slack Sync: dry run

Admin Activity is not routed to the client channel

skipped

Channel: #client-hiskin-memberlift / Slack Sync: skipped

Internal-only notes are not routed to the client channel

skipped

Channel: #client-hiskin-memberlift / Slack Sync: skipped

Allowed Jenson intents: project_status, onboarding_status, rfi_status, meeting_agenda, deliverable_status, checkpoint_status

Approval required: budget_question, scope_change, timeline_change, send_email, book_meeting, close_rfi

Blocked: internal_strategy, proposal_strategy, high_sauce, env_or_secret_request, git_internal_status, deployment_internal_details, cross_client_request

Close CRM operational mirror

Project Activated — HiSkin Membership Sales System Implementation

Close note sync: dry run

Implementation fee: $6,000 standard; $5,400 upfront-pay option; 50% upfront / 50% at Phase 2 completion option.

Ongoing retainer: $3,000/month for sales coaching, weekly manager support, process refinement, and operational oversight.

Launch deadline: July 1, 2026 across 9 studio locations and 35 sales reps.

Primary KPI: First appointment membership conversion rate.

Scope boundary: service memberships/packages, sales process, follow-up cadence, manager coaching, and sales adherence only.

Next actions: contract signature, Taylor Duncan alignment call, data requests, NDA path, Slack collaboration setup.

Close pipeline: HiSkin Rollout

Contract Signed
Discovery Active
Discovery Complete
Build & Deploy Active
Studio Manager Training
Studio Team Training
Launch Readiness
July 1 Launch
Stabilization
Ongoing Coaching

Scoped communication templates

Send Membership Follow-Up - sms - opt-out aware: true
Send Appointment Reminder - sms - opt-out aware: true
Send Rebook Reminder - sms - opt-out aware: true
Send Thank You - sms - opt-out aware: true
Send No-Join Follow-Up - sms - opt-out aware: true

Collaboration

Project-scoped messages, stakeholders, meetings, decisions, comments, and notes. Backend comments remain dry-run.

RAMP Program kickoff readiness

meeting · pending client

Project-scoped collaboration placeholder. Backend comments are not connected.

Owner: Ariel West Long · 2026-05-08T00:00:00.000Z · Slack Sync: Dry run · Channel: #client-skin-memberlift