Project Delivery · RAMP Program

MemberLift → RAMP Program → Project Delivery. This workspace is scoped to HiSkin onboarding, launch readiness, RFIs, meetings, Slack, Close sync previews, and semi-automated delivery operations only.

Demo / dry-runDemo framework preparedPending scoped project inputs

Hi, skin Requests

Client and operator requests

Requests capture script updates, roleplay scenarios, training modules, follow-up templates, and KPI report needs without turning Slack into the system of record.

script_update · normal

Request script update

Update first appointment and membership pitch language after interviews.

triage

Requested by: Taylor Duncan · Assigned: Ariel West Long · Due: Weeks 2-4 · Slack: dry run preview

roleplay · normal

Request new roleplay scenario

Add scenario for a returning non-member who likes the facial but resists monthly commitment.

new

Requested by: Studio manager · Assigned: Ariel West Long · Due: Before team training · Slack: dry run preview

training_module · high

Request additional training module

Add RAMP module for objection handling and follow-up completion.

triage

Requested by: Taylor Duncan · Assigned: Ariel West Long · Due: Before launch readiness · Slack: dry run preview

follow_up_template · high

Request new follow-up template

Create no-join/no-rebook SMS and email options.

in progress

Requested by: Ariel West Long · Assigned: Ariel West Long · Due: Weeks 2-4 · Slack: dry run preview

kpi_report · high

Request new KPI report

Create weekly manager view for first appointment conversion, AOV, follow-up completion, and coaching completion.

triage

Requested by: Shannon · Assigned: Ariel West Long · Due: Before July 1 · Slack: dry run preview