Project Delivery · KPI + Conversion Analytics

MemberLift → KPI + Conversion Analytics → Project Delivery. This workspace is scoped to HiSkin onboarding, launch readiness, RFIs, meetings, Slack, Close sync previews, and semi-automated delivery operations only.

Demo / dry-runPending data connectionPending scoped project inputs

Hi, skin Rep Portal

Sales / Front Desk Console

MemberLift Sales Playbook, client lookup, appointment flow, membership/package offer guidance, and follow-up live in one touch-friendly retail surface.

Retail densitycodex-wrapper

Today's appointments

Fast lookup

Selected client profile

Maya R.

First appointment · Montrose · The Really Good Facial

In studio

Status

Checked in

Intake next

Offer signal

Warm

Value touchpoint 5

Follow-up

Ready

SMS after checkout

5-Step Sales Process

GREET

Make the client feel expected, welcomed, and confident.

EVALUATE

Understand the guest's skin goals, history, concerns, routine, and reason for the visit.

TOUR

Connect the treatment path, The Really Good Facial™, and membership value to the guest's goals.

ASSESS

Determine whether membership, package, or follow-up is the right next step.

PROPOSE

Present The Really Good Membership as the simplest way to keep results consistent.

Next best action

Offer membership after the routine recap.

Manager signal: high. Keep the language premium and practical.

Communication timeline

Promo booking captured

Skin goals reviewed

Next facial due before leaving

5-7 value touchpoints before membership ask

1. Confirm the guest's skin goal.

2. Connect today's treatment to that goal.

3. Explain why consistency matters.

4. Frame routine as the path to visible results.

5. Connect The Really Good Membership to the routine.

6. Address likely objection.

7. Propose membership as the simple next step.